Technical Customer Service

We offer you an extensive range of accompanying on-site services to ensure a safe operation with optimal results in practice:


Data sheet

Delivery, installation, setting-up operation and briefing on-site

Service Pack S-01

Application development and parameter determination, on-site or at LIMO's Applications Center

Service Pack S-02

Pre-emptive maintenance work

Service Pack S-03

Our service center can set up an online connection to your laser system so that we can carry out remote diagnosis or remote maintenance of your equipment. Please call our technical support hotline to find out what is involved. To set up the connection you will need to download and run the following software application:


Technical support Europe

Service hotline:

+49 231 22 24 1 - 107



On-call service:

Monday until Friday from 8:30 - 5:00 PM (MEZ)

Technical support China

Service hotline:

+86 29 8111 9225

Service Email:


On-call service:

Monday until Friday from 8:30 - 6:00 PM (CST)